Good question! All our e-mails are being read by real people that will answer you as fast as possible. We normally get back to our customers within 6 hours or faster if urgent, thanks to the system we have been perfecting for the last 10 years.
Send us an e-mail and we will answer as fast as possible but if your situation requires a call you can leave your phone number in the e-mail and we will call you.
Have a great day!